Your health information. Your rights. Our responsibilities.
Effective date: June 4, 2026
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Our promise to you
Smile Dental Center Inc is required by law to protect the privacy of your health information, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect. We take this seriously.
How we may use and share your health information
Here are the most common ways we use and share your information, with examples.
For your treatment
We use your health information to provide and coordinate your dental care. For example, a dentist, hygienist, or assistant on our team may review your records to plan and deliver treatment, and we may share information with another provider involved in your care.
For payment
We may use and share your information to bill and receive payment for your care. For example, we may share details with your dental insurance plan so they will pay for your treatment.
For our health care operations
We may use your information to run our practice and improve your care. For example, to review the quality of treatment, train staff, or contact you about appointments.
Appointment reminders and other communications
We may contact you by phone, text, or email to remind you of appointments, to share treatment options, or to tell you about services that may interest you.
Others involved in your care
Unless you object, we may share information with a family member, friend, or anyone you identify who is involved in your care or helps pay for it.
When the law requires or allows it
We may use or share your information when required by law or for public health and safety reasons, such as reporting required by state or federal authorities, responding to lawful requests, working with a coroner or medical examiner, or preventing a serious threat to health or safety.
Uses that need your written permission
Other than the uses described above, we will not use or share your health information without your written permission. This includes most uses for marketing and any sale of your information. If you give permission, you can change your mind in writing at any time, and we will stop, except where we have already acted on it.
Your rights
You have the following rights regarding your health information:
- Get a copy. You can ask to see or get a copy of your dental and billing records. We will provide a copy, usually within 30 days, and may charge a reasonable fee.
- Ask us to correct it. If you believe information is wrong or incomplete, you can ask us to fix it. We may say no, and if we do we will tell you why in writing.
- Request confidential communication. You can ask us to contact you in a specific way, such as a particular phone number, and we will say yes to reasonable requests.
- Ask us to limit what we use or share. You can ask us to limit certain uses. We are not required to agree, except where the law requires us to.
- Get a list of disclosures. You can ask for a list of the times we shared your information, for the six years before your request, with some exceptions.
- Get a paper copy of this notice. You can ask for a paper copy at any time, even if you agreed to receive it electronically.
- Choose someone to act for you. If you have given someone medical power of attorney or they are your legal guardian, that person can exercise your rights.
- Be told of a breach. We will notify you if a breach occurs that may have compromised your information.
Our responsibilities
- We are required by law to keep your health information private and secure.
- We will let you know promptly if a breach occurs that may have compromised your information.
- We must follow the duties and privacy practices described in this notice and give you a copy.
- We will not use or share your information other than as described here unless you tell us we can in writing.
Changes to this notice
We may change this notice, and the changes will apply to all the information we have about you. The new notice will be available on request, in our office, and on this website. We will post the new effective date when we do.
How to file a complaint
If you believe your privacy rights have been violated, you can file a complaint with us using the contact information below. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you for filing a complaint.
Contact us
To exercise any of your rights, or with any questions about this notice, contact our office:
Smile Dental Center Inc
94-779 Farrington Hwy Ste 301
Waipahu, HI 96797
(808) 515-4222
info@smiledentalcenterinc.com