Patient Resources
We've made the new-patient process as easy as possible. No clipboards. No 20 minutes of paperwork in the waiting room. Just show up and we take care of the rest.
From your first text to your first cleaning, we handle the details so you can just show up and relax.
Once we book your visit, we'll text you a secure link. Fill out everything on your phone, on your own time. When you walk in, we're ready for you.
Don't have dental insurance? No problem. We have an in-house Smile Plan that covers cleanings, exams, and a discount on treatment for one yearly fee. Many patients save more on the Smile Plan than they would on traditional insurance.
We accept most major PPO dental insurance plans. If you're not sure whether we take yours, call the front desk and we'll check for you.
Three options that work for most patients:
Before any treatment beyond a routine visit, we give you a clear total in writing. No surprise charges. You decide whether to move forward.
New patients fill out three things, all through the text link we send before your first visit:
It all takes about 10 minutes on your phone. If you'd rather fill out paper forms in the office, we can do that too. Just let us know when you book.
Life happens. If you need to reschedule, give us at least 48 hours' notice so we can offer your spot to someone else. A text or a call works.
Cancellations with less than 48 hours' notice (or no-shows) are subject to a $50 fee. Communication is the easiest way to avoid it, so let us know as soon as you can if your plans change.
Our team is comfortable speaking with patients in any of these languages:
If you'd prefer to be helped in one of these, just let us know when you call or fill out the appointment form.
We take HIPAA seriously. Your medical, dental, and personal information is protected and only used as needed for your care, billing, and the operation of the practice.
Full details on how we use your information are in our Privacy Policy and our Notice of Privacy Practices, which you'll receive as part of your new-patient paperwork. If you have questions, ask the front desk or call us at (808) 671-5555.
Call us at (808) 671-5555 or fill out the appointment request form. We'll get back to you the same business day.
If you filled out your paperwork from the text link, just show up at your appointment time. If you'd rather fill out forms in the office, plan to arrive 15 minutes early.
The first floor of our building is free patient parking. Take the elevator up to Suite 301 on the third floor, where our practice is located. (The second floor is currently under construction as we expand, see below.)
Yes! Our second floor is under construction. When it opens, we'll have multiple new operatories in addition to our current third-floor space, so we can see more families and reduce wait times. We'll announce the opening on Instagram, Facebook, and TikTok (@smiledentalcenterinc) when it's ready.
Yes. We see families together all the time. If you have other kids who aren't being seen, you're welcome to bring them, but we'd recommend a second adult to help out so you can focus on the patient in the chair.
You're not alone — a lot of our patients tell us they used to dread the dentist. We work at your pace, explain everything we're doing, and check in with you the whole way through. Tell the front desk when you arrive and we'll be extra mindful.
Don't wait. Call us at (808) 671-5555 right away, or see our dental emergency page for guidance.
The front desk will text you a link to your paperwork, so you can show up form-free.